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We would like to extend our deep appreciation for a long patronage for old Affiliate system, but we regret to inform you that we're going to stop the service on October 31th, 2020. We kindly ask you to migrate to a new affiliate system. This notice has send to who use the old affiliate system.
This is caused by TLS1.0/1.1 has getting stopped all around the world. Some of the servers which use TLS1.0/1.1 are getting error or failed.
Please be guided accordingly in the following details;
・ Subject Service: old Affiliate system
・ Date of End support service: October 31th, 2020.
Please contact us if you have any questions regarding to this
: support-en@tsukaeru.net
Thank you for your understanding and continuing support. We will always be at your service.
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Starting August 6, 2020, Tsukaeru.net will no longer be able to offer two-year public SSL/TLS certificates due to an industry-wide requirement set by Apple and Google, stating that any two-year SSL/TLS certificate issued after August 30, 2020 will be distrusted in their browsers and devices.
Any two-year SSL/TLS Scertificate issued before 12:00am UTC on August 5, 2020 will be valid for two-years (up to 825 days). Beginning August 6, 2020, Tsukaeru.net will only be issuing one-year (up to 398 days) SSL/TLS certificates.
This only applies to public SSL/TLS certificates. Private-root and other types of certificates will be unaffected and will have the same maximum validity that they have today.
If you have any questions please contact our support team.
Dear valued customers
Thank you for using Tsukaeru.net.
It was decided that the Consumption Tax is to be raised from 8% to 10% starting October 1st, 2019.
In accordance with this new revision, our service fee will be effect changes as written below.
1.Affected services;
All services
2.The timing of the consumption tax rate change
■In case of new orders;
Consumption Tax will be 10% starting October 1st, 2019.
■In case of renewal orders;
Consumption Tax will be 10% for renewal orders from October 1st, 2019.
(Including 10% tax if the renewal date is after October 1st,2019)
■In case of "month-end closing, next month-payment"
we will charge you 10% tax from November, 2019.
■In case of "Tsukaeru Cloud", this plan is a deferred payment service,
so we will charge you 10% tax from November, 2019.
■In case of Jelastic, we will charge you 10% tax from October 1st, 2019.
■In case of Spot support(Paid Support),
we will apply 10% tax from October 1st, 2019. So the basic charge will be 11000yen/hr.
3.Change the display price
A price lists on our homepage, On-line store page and leaflets will not changed.
however you will charged 10% tax it purchased after October 2019 in accordance with Consumption Tax Law revision.
Please contact our support at https://support.tsukaeru.net/hc/en-us/requests/new
if you have any further questions.
Thank you for your understanding and support.
Create and operate your WordPress site has never been this easier!
On August 20, 2019, Tsukaeru.net released a new service that can help you set up and manage your WordPress website or blog hosting much easier than before.
A one-stop service, from WordPress installation to the maintenance
Our new service is an easy and simple payment service dedicated to the WordPress website. By using this service, you will always be able to use WordPress installation, setup, and deployment with simple operations. We also can help you with migration, please contact us for further information.
Reliable and high-speed SSD server with 20 years of server business history
The powerful WordPress will be combined with the best server's service from us, a company with 20 years of server operation in Japan and now expanding across the APAC region. We monitor the security 24 hours a day, 365 days a year, boasting an extremely high stable operation rate. Even if there is a lot of access to your WordPress site at the same time, it will not slow down the access speed. Also, because most of our servers now are using SSD storage, the loading time will be very fast.
70% discount on your first order
There are three types of plans for this new service: WordPress Eco, WordPress Pro, and WordPress Max. Each price and features are shown as follows. There is no initial fee for using this service. Furthermore, during the initial application period, the monthly fee will be 70% off (so you can save more by signing for a longer period contract).
WordPress Eco: 1,480 yen per month (440 yen per month during initial contract period), 20 GB capacity, up to 2 websites
WordPress Pro: ¥ 3,780 / month (¥ 1,130 / month during initial contract), 50GB capacity, up to 5 websites
WordPress Max: ¥ 7,180 / month (¥ 2,150 / month during the initial contract period), 100GB capacity, up to 10 websites
You can easily introduce your own domain and guard it with SSL
With this service, it is possible to easily enhance the functions of the WordPress site by smoothly linking with other services that can be used. A new website can have a new unique domain, and SSL can be installed on the control panel for all plans.
In addition, using a powerful spam mail filter “Tsukaeru Mail Buster” and a cloud-type WAF “Tsukaeru Waffle” that protects the site from various web attacks will also provide stronger security measures.
Many of these useful collaboration services are available at no additional charge when you subscribe to Pro or Max Plan. In Pro Plan, SSL certificate (Comodo Essential) and usable Waffle are free, and in Max Plan, SSL certificate (Comodo Essential), usable Waffle, usable mail buster and backup are free. If you apply for Max Plan with a contract period of 1 year or more, a free domain will be included for you.
WordPress Hosting also includes a webmail service called Roundcube. Roundcube is easy-to-use webmail that supports drag-and-drop operations and message search. When you sign for this service, you can easily create a Roundcube email account from the control panel.
For more information:
https: //www.tsukaeru.net/en/wordpress-hosting
Dear valued customers,
Thank you for your continued support.
We have a difficult announcement to make.
It is with regret that Tsukaeru.net has decided to discontinue VPS plans with 「Window Server 2008/2008 R2 (Container)」on August 31th, 2019.
Since the life cycle policy of OS 「Window Server 2008/2008 R2 (Container)」 has ended last year, we are lacking the resources to continue
improving and maintaining the existing services in the manner you all deserve.
Also, Virtualization vendor is unable to provide patch for protecting OS Vulnerability,
and therefore, there is a possibility of being hit by attacks such as exploiting the vulnerability.
Please be guided accordingly in the following details;
■ Subject Services
・「Window Server2008/2008R2」（Except US server, Tsukaeru Cloud）
Customer who started service during July, 2010 – July, 2016.
■ Service End Date
August 31th, 2019
All built in functions such as Website, Control Panel, Email Server function, and all other functions will be disable completely after August 31th, 2019.
In addition, customer will not be able to access all of data that is stored in the server as well.
We would like you to ask to download all data before August 31th, 2019.
We will start Big Campaign (Max 50%OFF) in June, so please consider to migrate to new our server.
■ Substitute services offer
Tsukaeru.net has released new VPS plans with latest OS 「Window Server 2012 R2」and 「FX専用VPS」.
Please refer to the following HP for more information.
◆Tsukaeru Cloud VPS
https://www.tsukaeru.net/en/cloud-vps
◆FX専用VPS
https://www.tsukaeru.net/forex
■ Data migration to latest Tsukaeru.net services plan
Customer is responsible for carrying out all the migration process.
However, we offer Fee-based-support for data migration.
Please feel free to contact us for the consultation of the quote at the support e-mail.
■ Refund
We will refund your money on regarding to the terms and conditions concerning the remaining period.
Terms of Use “Article 14: the end of the Service"
https://www.tsukaeru.net/terms-of-use#14
*We will calculate the refund amount with a remaining contract period after September 1st, and adjustment of the contract termination date,
then will add balance to your account.
This balance can be used for the next payment for new servers, etc.
Please consider to use our new servers.
Please contact us for further information.
■ For inquiries about this matter
【Mail】 support-en@tsukaeru.net
【Tel】 Toll-free：0120-961-166
Mobile：03-4590-8198 (available on Weekday 10:00-17:00)
Dear valued customer,
＜For customer registered before April 2010 (5 digits account ID)＞
Thank you for your continued support.
We have changed bank account details,
please amend your records to make sure all future payments are credited to our new account.
Our Current account details
Financial institution : SUMITOMO MITSUI BANKING CORPORATION (三井住友銀行)
SHUTOKEN BRANCH Checking Account (Branch #926)
Account number : 73***** (The designation bank account)
Account name： TSUKAERUNET Co., Ltd.
Our new account details
Financial institution : SUMITOMO MITSUI BANKING CORPORATION (三井住友銀行)
NAGANO BRANCH Checking Account
Account number : 3761942
Account name： TSUKAERUNET Co., Ltd.
Please be mindful that we will close the current account the end of September in 2017.
It is advised to amend your records to make sure all future payments are credited to our new account.
After transferring your payment contact us by the following form.
https://www.tsukaeru.net/en/banktrnsfr-en
Please be reminded that even after finalizing transaction it won’t be reflected in system, until you contact us through the above form.
Thank you for your assistance.
Please contact us for further information regarding of the matter.
■ For inquiries about this matter
【Mail】https://support.tsukaeru.net/en/support/tickets/new
【Tel】
Toll-free：0120-961-166
【Mobile】
03-4590-8198 (available on Weekday 10:00-17:30)
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Tsukaeru.net Co., Ltd. Customer Center
https://www.tsukaeru.net/
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